Returns & Exchanges
At Thrivin, we want you to love every piece you wear, which is why we offer a 30-day window for returns or exchanges on all unworn items with original tags attached. Simply ensure your items are in their original condition to receive a full refund to your original payment method.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
Print Your Label
Once your request is approved, download and print the prepaid shipping label provided via email.
Pack and Ship
Securely pack your items in the original packaging if possible and drop the parcel off at any authorized carrier location.
Receive Your Refund
After our warehouse team inspects your return, we will process your refund or ship your exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing